Our technicians are trained to work with all major household appliance manufacturers. We regularly service Bosch, Siemens, Samsung, LG, Whirlpool, Hotpoint, Beko, Indesit, Zanussi, AEG, and Miele products.

We also handle less common brands and imported models. Our team stays updated with the latest technologies and repair techniques through continuous training. Whether you have a budget-friendly model or a premium built-in appliance, we have the expertise and diagnostic tools to identify issues accurately. We maintain relationships with authorized parts suppliers to ensure genuine components are used when replacements are necessary.

Yes, all our repairs come with a 90-day warranty covering both labor and replacement parts. This means if the same issue reoccurs within three months, we'll fix it at no additional charge.

The warranty applies to the specific component we repaired or replaced. It does not cover new problems or damage caused by misuse, power surges, or normal wear on other parts. We use quality components from trusted suppliers, and many parts also carry their own manufacturer warranties ranging from 6 to 12 months. We'll provide full documentation of the work completed and parts installed, so you have a clear record for future reference.

Repair costs vary based on the appliance type, the nature of the problem, and parts required. Our standard diagnostic visit is £65, which includes inspection and fault identification. If you proceed with the repair, this fee is deducted from the final bill.

Common repairs range from £85 to £250. For example, replacing a washing machine door seal typically costs £95-£140, while fixing a refrigerator compressor might be £180-£280. We provide a detailed quote before starting any work, so there are no surprises. Payment can be made by cash, card, or bank transfer. We believe in transparent pricing and will always discuss whether repair is more economical than replacement, especially for older appliances.

Ensure the appliance is accessible and the surrounding area is clear. For washing machines and dishwashers, turn off the water supply if there's a leak. Unplug the appliance if it's safe to do so, especially if you've noticed electrical issues like sparking or burning smells.

Have your appliance's model and serial number ready - usually found on a label inside the door or on the back panel. This helps us prepare and potentially bring the right parts. If you have the original purchase receipt or warranty documents, keep them handy. Note down any error codes displayed and be ready to describe what happens when the appliance malfunctions. This information helps our technician diagnose the problem more efficiently.

Absolutely. We have extensive experience working with built-in ovens, integrated dishwashers, and under-counter refrigerators. These installations require careful handling to avoid damaging surrounding cabinetry, and our technicians are trained in proper removal and reinstallation procedures.

We carry the necessary tools to safely extract integrated appliances when needed. In many cases, we can diagnose and repair without full removal. For built-in ovens, we can address heating elements, thermostats, and control boards while they remain in place. If your integrated appliance needs replacement rather than repair, we can also advise on compatible models that will fit your existing cabinet dimensions. We take care to protect your kitchen surfaces throughout the process.